How can we help you?
Browse the Sumo Logic Support Center to find information on data collection, search queries, alerting, account settings and more
Troubleshooting tips, frequently asked questions and how to articles
Account Management and Billing
Managing Users and Roles
- High Collector CPU Use After Leap Second
- Will the packaged Collector JRE interfere with our other apps ability to use an alternate version?
- Unable to forward message to <ip address>-<Port>
- Unable to upgrade the collector to the latest version (19.209-5)
- Collector not forwarding to Syslog via Data Forwarding Rule
- Certificate error when trying to download and install a collector.
- Collector refuse to remove sources from sources.json (Local file Management Mode)
- Google Cloud Platform (GCP) Data Showing as Base64 Encoded
- Google Cloud Platform (GCP) Source not Getting Data
- Cloning an existing collector configuration to a new server
- SocketTimeoutException seen when using a TCP Syslog Source
- Logs from Fastly delayed or missing
- Why aren't my recent logs showing up with my search?
- Is there a way to recover Scheduled Searches/Alerts that were deleted inadvertently?
- Reference or adjust fields from Transpose operator
- LogReduce by Timeslice: Visualize Trends in Your Signatures
- LogCompare: Detecting Patterns and Changes Across Environments and Time
- How to Create and Alert on Ratios or Percentages
Dashboards and Panels
Not finding what your looking for? Reach out to us
Request a Feature
Have an idea for a new feature? Submit, comment and vote within the Ideas portal.
Want to learn more about how to use Sumo Logic? Find online and upcoming live training sessions.
Ask for Support
Unable to find an answer to your questions? Open a case with our Support team.