The public dashboard is not loading panels or recent data

Problem:

We have a publicly accessible dashboard. It contains a geo location map widget that no longer displays correctly and instead displays "Loading" forever  . I'm able to see the map widget display correctly when logged into Sumo Logic  UI.

This started after the query was updated in the panel supporting the geo location map widget.

Resolution:

From the dashboard, you can click the toggle to go into Live Mode.

Cause:

A public or whitelist dashboard with shareable URL is always view-only and has to be in live mode to receive continuous updates. The issue arose after the edit of the dashboard disabled Live mode on the dashboard and Live mode has to be re-enabled on the dashboard after the edit.