Problem:
You have created or updated a query and while trying to add/update it to a dashboard panel you get the following pop-up error:
Possible causes and solutions:
- This might be due to the length of the query you are trying to use to create a new panel. Queries built for dashboards/panels have a limitation of 10,240 characters, if you go above this number the panel will fail to be added to a dashboard with the error "There was a problem adding panel to the dashboard."
You have to optimize your query to use less than 10,240 characters. You can use a tool like www.lettercount.com to count the characters in your query.
- Check the time range selected, dashboard panels are limited to a 32-day maximum time range. A time range longer than 32-days will result in this error.
For more information about setting the time range in dashboards, please go to https://help.sumologic.com/Visualizations-and-Alerts/Dashboards/Use-Time-Ranges-and-Filters/03Set-the-Time-Range-in-Dashboards.
If none of the above solutions solve your issue, then please reach out to the Sumo Logic Technical Support Team.
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