Manage Sumo Logic

Account Management and Billing

• How can I get a copy of an invoice?
• Can we delete data already sent into Sumo Logic so that search results don't show this data?
• Discrepancy between Account Usage Details and Log Data Volume Index data
• How to I change or edit my Organization name?
• How to increase the number of users?
• Can I merge multiple Sumo Logic accounts into a single account?

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Applications

• Change in AWS CloudTrail Event Formats
• I'm trying to integrate Jfrog Artifactory with Sumo Logic account. However, I don't see any way to generate or get the Client ID or Secret. How can I achieve the this?

Content Management

• We have multiple instances of Sumo Logic in different deployments. Can we export content from one deployment and import it another?
• Different ways to purge or hide sensitive data from Sumo Logic
• Is there a way to transfer ownership of a lookup table to another user?

Field Extraction Rules

• Can I use parse regex multi or auto option in order to add Field Extraction Rules?
• What happens if I delete a field in the new field management page that exists in a FER. Does it remove it from the FER?
• Sample Cisco FWSM Field Extraction Rule
• Parsing your ELB logs

Managing Users and Roles

• "Unable to sign in. Your account has been locked"
• What are Role Search filter limitations?
• When I try to enter any of the certification courses, I encounter an SSO error that says 'last name is required.'
• Azure AD SSO error SAML authentication request's RequestedAuthenticationContext's Comparison value must be "exact".
• Users are not receiving the welcome or password reset email
• When are password Policy Changes Applied to Users?

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Security

• Unable to login using password after user account was added to the SAML lockdown whitelist.
• Where can I get a copy of Sumo Logic's privacy statement?
• Does Sumo Logic support SSO/SAML access?