SumoLogic Collector Support for Windows 11 22H2.

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George Jahchan

• December 07, 2022 05:45

Never had an issue with the SumoLogic Collector on Windows 10. It performed flawlessly.

Performed an in-place upgrade from Windows 10 to Windows 11 (retaining all apps and settings), all apps and settings work - except for the SumoLogic Collector. It persistently fails to start. The corresponding event in the Windows event log is useless for other than reporting that the Sumo Logic Collector service failed to start.

Any diagnosis hints? What to look for, where?

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• Official comment

  

  Jorge Silva

  • December 14, 2022 18:40

  Hello George,

  Do you get any errors when starting up the collector? Try the solution in this KB article https://support.sumologic.com/hc/en-us/articles/360037566753.

  If the problem persists, then please open a ticket with support via the platform or by emailing support@sumologic.com

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