How to get newer logs in sumo ?

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Melvil James

• December 27, 2022 02:06

We are pushing our build logs to sumo.

Sample Logs

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Logs for build_no:344 ================ hostname:provisioner04.mgt.am2.nskope.net - status:fail - resource_id:/opt/ns/nssurveyvm/scripts/global/healthcheck -url=http://localhost:8888/health/check - resource_type:Command - service:provisioner-core - summary:Command: /opt/ns/nssurveyvm/scripts/global/healthcheck -url=http://localhost:8888/health/check: stdout: Expected "GET http://localhost:8888/health/check - Failed after 2 attempts with timeout 3000 - Error: Get http://localhost:8888/health/check: dial tcp [::1]:8888: getsockopt: connection refused" not to match regular expression "Failed" - title:command - '/opt/ns/nssurveyvm/scripts/global/healthcheck -url=http://localhost:8888/health/check' - stack:am2 - build_no:344   hostname:mpdeepscan45.am2.nskope.net - status:fail - resource_id:/mnt/v2/deepscan_large_files - resource_type:Mount - service:nsdeepscanreceiver - summary:Mount: /mnt/v2/deepscan_large_files: exists: Expected false to equal true - title:mount - '/mnt/v2/deepscan_large_files' - stack:am2 - build_no:344 Logs for build_no:343 hostname:mpdeepscan45.am2.nskope.net - status:fail - resource_id:/mnt/v2/deepscan_files - resource_type:Mount - service:nsdeepscanreceiver - summary:Mount: /mnt/v2/deepscan_files: exists: Expected false to equal true - title:mount - '/mnt/v2/deepscan_files' - stack:am2 - build_no:343 In this case, we see that the first log message which is in build_no:344 is not present in build_no:343 How can I find the list of all logs that are present only in the latest build ie build_no:344 in this case ?

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• Official comment

  

  Graham Watts

  • January 02, 2023 23:54

  Hi Melvil,
  
  If you have not done this already, can you please submit a support ticket (also under Help > Support in the UI) with the following information?

  1. Sumo account ID (on the Account page)
  2. Name of the source you are troubleshooting on the collection page
  3. Name of the collector you are troubleshooting on the collection page
  4.  
  5. Share the search url to the query you are using to in Sumo

  And we will get you a resolution as quickly as possible :)

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