User not able to view search results for collector

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Elio Paiva

• August 25, 2016 21:32

New to Sumo. Can't find any documentation that references this. New collector was setup and one of the user's is not able to see search results for the collector. Thoughts & suggestions welcome. Thanks. Paiva

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  Michael Floyd

  • August 26, 2016 17:41

  Here's the help on managing collectors. What type of collector? Installed or hosted? https://help.sumologic.com/Send_Data/Installed_Collectors

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  Mario Sanchez

  • August 26, 2016 22:34

  @Elio Paiva , Are you saying that all other users can search/view logs from the new Collector except for one specific user? If that's the case, I would look into the data access set up for that user's role: https://help.sumologic.com/Manage/Users_and_Roles/Manage_Roles/Construct_a_Search_Filter_for_a_Role Cheers, Mario

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  Elio Paiva

  • August 31, 2016 15:11

  I was able to fix the problem. Just needed to add the collector to user role. Thanks. E

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