Mapping your Client IPs (Using Geo Lookup)

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3 comments

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    Michael Pose

    This seems to be broken/unreliable.
    We are getting lat/long located in Kansas for our IP in Florida.

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    Brian Bozzello

    Hi Michael - sorry to hear you're getting some misplaced IPs. If the database cannot find a match for the IP address, it will resolve to a default location (in this particular case, Kansas). We are actively working on upgrading to a more accurate database - we will keep you posted when that is available! 

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    Michael Pose

    Thanks for the update Brian. In our case it's our FL call center which accounts for the majority of the traffic, that gets placed in Kansas, so the feature is kind of unusable for us at the moment. Looking forward to an update!

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