Error code 500 when posting to search job API for the FIRST time to get job id

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Vidudaya Bandara

• July 20, 2017 06:51
• Edited

Hi Team,

 I’m using an Enterprise Trial account.

I'm trying to access https://api.sumologic.com/api/v1/search/jobs to get a search job. Using Restlet Client version 2.6.0 in google chrome. with headers 

Content-Type:application/json

Accept:application/json

Authorization: Basic <base 64 encoding of <accessId>:<accessKey>>

 

I created the access key using account -> Preferences -> My Access Keys 

And encoded the pair <accessId>:<accessKey> using https://www.base64encode.org/

 

And request send with query params

query : | count _sourceCategory

from : 2017-07-01T12:00:00

to : 2017-07-19T23:10:00

timeZone : PST

 

 

And after executing,

 

but the response is

{

"status": 500,

"id": "ZFIQD-78R90-BB6QP",

"code": "internal.error",

"message": "Internal server error."

}

 

Actual URL : https://api.us2.sumologic.com/api/v1/search/jobs?query=| count _sourceCategory&from=2017-07-01T12:00:00&to=2017-07-19T23:10:00&timeZone=PST 

Can you help me resolve this issue.

 

0

• 

  Vidudaya Bandara

  • July 20, 2017 06:51

  Got resolved this issue. 

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  Mario Sanchez

  • July 20, 2017 13:46

  Vidudaya,

  Great to hear you resolved the issue. Can you share what the resolution was?

  Thanks!

   

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  Vidudaya Bandara

  • July 21, 2017 07:02

  As it says we need to send 4 query parameters in the request. So first I append those to the url looked like the one in the bottom of the question.

  Actual URL : https://api.us2.sumologic.com/api/v1/search/jobs?query=| count _sourceCategory&from=2017-07-01T12:00:00&to=2017-07-19T23:10:00&timeZone=PST

  But it didn't work out so I tried to send a json in the request body with content-type 'application/json' . In your sample POST you have a 

  createSearchJob.json 

  which has content like,

  {
    "query": "| count _sourceCategory",
    "from": "2013-01-28T12:00:00",
    "to": "2013-01-28T13:10:00",
    "timeZone": "PST"
  }
  
  

  So I set the same in the content body which apparently worked for me ,

  

  And I got a 202 and got your response with a jobID and a link like you described in the documentation.

  And also now I can page through the messages as well. 

  https://api.sumologic.com/api/v1/search/jobs/SEARCH_JOB_ID/records?offset=OFFSET&limit=LIMIT

  is working now.

   

  All those got resolved through Restlet client in Chrome. Now have to replicate that in a custom environment. 

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