Collector troubleshooting

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    David Moyer
    Have you configured a log source? If you go to Manage >> Collection and look at your collector, is there a line underneath that shows the log data source? If not, click on the Add... link on the right side of the collector line and set up your logging source.
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    Mario Sanchez
    Igor, Were you able to get data? Sometimes the issue can be related to timestamp, for example your logs have a timestamp format that Sumo doesn't recognize.To see if this is the issue, you can run the search using the "Use Receipt Time" and choose a timeframe that includes the time when you ingested your data.If this was your issue, you can tell Sumo how to correctly recognize the format of your timestamp:http://help.sumologic.com/Send_Data/Sources/04Reference_Information_for_Sources/Timestamps%2C_Time_Zones%2C_Time_Ranges%2C_and_Date_FormatsCheers,Mario
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