Sumologic is not getting cylance logs.

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Jeff Grayson

• September 29, 2016 23:03

I followed the document here: https://help.sumologic.com/Apps/Preview_Apps/Cylance/01Collect_Logs_for_Cylance Along with multiple other iterations of it and still have no data. Test connection from cylance is good.

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  Ankit Goel

  • October 06, 2016 21:07

  Hi Jeff, Can you pls try with 'Use Receipt Time' checkbox checked on Search Page ? I wonder if its timestamp issue. Ankit

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  Monty

  • October 06, 2016 23:02

  Hi Jeff, Have you ever had Cylance log flowing? If so, which Sumo instance are you on? For example, which service url are you running your search with? Monty

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