Unable to Add Collector

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    Nick Wilson

    Hi Jason,

    I know you said you have the administrator role, but can you double check your permissions with the account owner? These items being grayed out signifies that you don't have permission to manage collectors.

    1 - Double check that your user belongs to the "Administrator" role on the users/roles page:

    2 - Double check that the "Administrator" role (or whichever role you belong) has the "Manage Collectors" role checked:

     

    Please also refer to the Role Capabilities docs page for more information on roles and capabilities: https://help.sumologic.com/Manage/Users-and-Roles

    Thanks,
    Nick

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