Webhook not working



  • Official comment
    Nick Wilson

    Hi Nathan,

    I would look at a few things here in order to isolate the issue:

    1. Test the search as a real-time alert that sends to email instead of a webhook (it sounds like you did this, but I want to confirm)
    2. Test the search as a scheduled search that sends to the webhook you set up

    If #2 works but #1 doesn't, then it could be a limitation at play with real-time scheduled searches. 

    If #1 works but #2 doesn't, then it's likely the webhook. Double check that you can test the connection and receive a 200 response (which again, it sounds like you've done, but I want to confirm).

    If you're still having trouble, I suggest reaching out to support for further assistance so we can look at this more closely for you.

    Customer Success, Sumo Logic

    Comment actions Permalink
  • Avatar
    Christian Owner

    I have the same issue. Works when sending to email - webhook doesn't do anything.

    Comment actions Permalink
  • Avatar
    Nathan Collins

    Christian, in my case it was a bad payload causing the webhook action to fail.

    Once that was fixed it worked fine, although I'm favoring save to index now as webhooks have no retry logic.

    Comment actions Permalink

Please sign in to leave a comment.