Hosted collector not capturing logs
Team - I have a centralised collector with 36 sources added. out of this 9 of them are logs from containers through mounted folders to host (basically very similar to normal log from a folder). I can see logs from all other sources expect these from the docker volume folders. Any support here please?
-
Official comment
If you can access the drive shares from the desktop of the collector machine but are not able to ingest using the same shares it is likely that your collector service does not have the appropriate permissions. By default the collector runs as a service account that does not have domain access to shares. I suggest you change the "run as" settings for the Sumo Logic service to a domain account with privileges to those shares, as well as privileges to everything that agent is collecting of course.
Alternatively you could open up the remote shares to "everyone" permission but that is the less secure option.
Comment actions
Please sign in to leave a comment.
Comments
1 comment