Not able to give certification exam getting sso error

Follow

Krishnanand Simhadri

• April 15, 2020 01:49

Hi I have corporate account with sumologic (Australia Post)

I login using my corporate email address, I can able to login and see my dashboards etc.

when I go to certification and click on take exam I get error as below

 

Someone is already using this email address. Your email: krishnanand.simhadri@auspost.com.au

Can you help me to take the exam..

Regards

Krish

0

• 

  Graham Watts

  • April 16, 2020 00:11

  Hey Krish,
  
  One thing to check is if your email is verified:

  1. In the bottom left of the Sumo UI, Click 'Help' then 'Community', then 'resend verification email'
  2. Verify your email via the link in the email Sumo sends you
  3. Log out of Sumo then back in and try to take the certification exam again

  I have also emailed you separately to get this fixed, please let us know if you aren't able to take the exam after the above steps.
  
  Thank you,
  
  Graham
  
  

  0

  Comment actions Permalink

Please sign in to leave a comment.