O365 hosted collector not capturing logs suddenly

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Kunihko Yamada

• July 13, 2020 00:13

Hi all,

Sumo's O365 Hosted collector suddenly stopped receiving logs last week.
I confirmed that there are no problems with log generation and accounts for connection on the O365 side.
There seems to be no errors in Sumo's audit dashboard.

Could you please tell me what else should I check?
Is it possible to check the status of Sumo's O365 hosted collectors?

Regards,
K.Yamada

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• Official comment

  

  Graham Watts

  • July 13, 2020 01:41

  Hello Kunihko,
  
  Please log a support ticket here so that we can investigate and resolve this for you as quickly as possible:
  
  https://support.sumologic.com/hc/en-us/requests/new

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• 

  Kunihko Yamada

  • July 13, 2020 01:51

  Thank you Graham-san.

  I will do it right away.

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