Comparing Frequency of Different Logs

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Sarah Woolhouse

• July 15, 2021 07:11

I am introducing a new flow which may be a friction point for customers, and I want to know how many people who get directed into the flow also complete it. To do this, I want to find the ratio between the number of 'startOfLogicFlow' logs and 'endOfLogicFlow' logs. I do not need to know exactly which customers drop off, just the proportion.

(Note, not everyone gets directed into the flow for this so I cannot do a simple count on how many of the endOfFlow logs there are)

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  Vishal Choudhary

  • July 20, 2021 01:29

  Hi Sarah,

  Thanks for your question. Based on my understanding, I believe you will need a Transaction operator here. This operator allows one to analyse related logs in sequence forex: if you have a user that login and logout you can track the sequence of login and logout. It requires two main ingredients:
  >transactionID or uniqueId to group related logs.
  >Mapping/Parsing from a log message to a state.

  Here is documentation that explains the operator in detail. Please go through it and try to implement it in your requirement. Let me know if you have any questions:

  https://help.sumologic.com/05Search/Search-Query-Language/Transaction-Analytics/Transaction-Operator
  
  Regards,
  Vishal

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