Rahul Choudhary
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How to allow or enable IP ranges for Sumo Logic endpoints
Question: I am unable to enable or allow outbound access by DNS names. How do I find the list of IP addresses used by Sumo Logic so I can add these to my firewall rules? Answer: Sumo Logic runs wi...
How to remove HPROF dump files (java_pid*) inside collector installation folder utilising disk space?
Problem: There a large number of dump files (java_pid*) inside the installation folder after updating the collector agent? This is killing our servers and keeps on sending us critical alerts due to...
Role Filter creation failed with "Internal Limit Error"
Problem: We are using a role filter to hide PII from the users of the system. Whilst using role filters received "Internal Server Error" when tried to save the role filter query. Is there a limit t...
"Disk_UsedPercent" metric not available for the sources configured under the windows collector. How to resolve it??
Problem: We configured the collector agents on a windows server and observed that "Disk_UsedPercent" metric data is not available via the configured source although, as per Host Metrics Source it s...
Is their a way by which Ubiquiti Unifi controller can be integrated with Sumo Logic to get the network logs and USG(Unifi Security Gateway) Firewall logs in sumo logic?
Sumo Logic doesn't have specific integration with Ubiquiti Unifi-controller but the most common way to push any sort of network or firewall logs is using Syslog and for that typically you need a lo...
Is there any way to put a custom field on a Host Metrics source or is it constrained?
Sumo Logic doesn't currently support this and is constrained to the traditional Sumo Logic metadata fields (sourceCategory, sourceHost, etc).
ALB/ELB multiple log lines are being concatenated as single line. What could be causing this and how to resolve it?
Problem: The ALB/ELB log source has a strange behavior where it treats several log records as a single message. What could be done to resolve it? Cause: The default for sources in Sumo Logic is to ...
Can we use sidecar model to send the pod logs written on a file from a Kubernetes Cluster to Sumo Logic?
Sumo Logic doesn't offer or currently supports the sidecar model to send pod logs.
Log Ingest Rate charts on the Account Page does not look scaled and visible
Question: The Log Ingest Rate charts (under Account > Account Overview tab) are being shown as flat line and not scaled. What could be the possible reasons behind the same? Answer: This could hap...
"Unknown field name: cluster (520)" error message reported while running search for the Kube logs.
Problem: Even after performing the successful installation on the Kubernetes cluster and seeing the logs ingested correctly when we tried to view the Kube pod logs, we are receiving the below error...