Raghu Murthy
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Activity overview
Latest activity by Raghu Murthy-
Raghu Murthy created an article,
Collector install fails with missing credentials in windows when using cli commands in a powershell script
Problem: I am writing a script for PowerShell but I am running into an error when trying to install the collector from the CLI. I am issuing this command: c:\windows\temp\SumoCollector.exe -q -con...
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Raghu Murthy created an article,
Metrics query times out with error suggesting "Please consider making the query more selective"
Problem: When running a metrics query like "_sourceCategory="prod/metrics" over a 5 day time range, we are seeing this error message: The metrics query timed out. Please consider making the query m...
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Raghu Murthy commented,
Official comment Devon, Thanks for bringing this to our attention this issue with the "json auto" operator where it overrides a FER extracted field value with a null value for a field that does not exist in the r...
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Raghu Murthy created an article,
"Error 401 Failed to authenticate." when attempting to send data to an HTTP source endpoint
Problem: Our HTTP collectors are returning the following 401 error response. When will our service resume as expected? Error 401 Failed to authenticate. Cause: There are two primary causes of a 401...
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Raghu Murthy created an article,
My scheduled search did not trigger an alert email or webhook
Problem: Based on the messages ingested against the source category used in my scheduled search "A B C", I should have received an alert Cause: This can be caused by either timestamp or timezone is...
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Raghu Murthy commented,
Official comment Hi Robert, However, the fields from the narrowly scoped FER appear as "Hidden Fields" when searching the first, more broadly-defined scope. Of course, these fields have "Null Value" all over as ...
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Raghu Murthy created an article,
Collectors reporting "Registration failed: No Sumo credentials or access key provided"
Problem: We have many collectors reporting: ERROR com.sumologic.scala.collector.Collector - * ERROR: Registration failed: No Sumo credentials or access key provided How do we get these collectors w...
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Raghu Murthy created an article,
We are not seeing Kubernetes logs in Sumo Logic under the expected sourceCategory
Problem: We are using a setup which ingests the data from the Kubernetes cluster into Sumo Logic.(https://github.com/SumoLogic/fluentd-kubernetes-sumologic) We are not seeing any Kubernetes logs...
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Raghu Murthy created an article,
When parseDate operator processes a null value it generates a "Oops! Looks like we encountered a problem. Try running your query again"
Problem: I am running this query and I am trying to parse timestamps like "2019-01-21T21:49:48Z" and _sourceCategory=abcd/prod/* | json auto | parseDate(%"my.date_time", "yyyy-MM-dd'T'HH:mm:ss'Z'")...
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Raghu Murthy commented,
Official comment Nice work, Mark :+1: