Raghu Murthy
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Activity overview
Latest activity by Raghu Murthy-
Raghu Murthy created an article,
Collector install fails with missing credentials in windows when using cli commands in a powershell script
Problem: I am writing a script for PowerShell but I am running into an error when trying to install the collector from the CLI. I am issuing this command: c:\windows\temp\SumoCollector.exe -q -con...
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Raghu Murthy created an article,
Metrics query times out with error suggesting "Please consider making the query more selective"
Problem: When running a metrics query like "_sourceCategory="prod/metrics" over a 5 day time range, we are seeing this error message: The metrics query timed out. Please consider making the query m...
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Raghu Murthy commented,
Official comment Devon, Thanks for bringing this to our attention this issue with the "json auto" operator where it overrides a FER extracted field value with a null value for a field that does not exist in the r...
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Raghu Murthy created an article,
"Error 401 Failed to authenticate." when attempting to send data to an HTTP source endpoint
Problem: Our HTTP collectors are returning the following 401 error response. When will our service resume as expected? Error 401 Failed to authenticate. Cause: There are two primary causes of a 401...
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Raghu Murthy created an article,
My scheduled search did not trigger an alert email or webhook
Problem: Based on the messages ingested against the source category used in my scheduled search "A B C", I should have received an alert. Cause: This can be caused by either timestamp or timezone i...
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Raghu Murthy commented,
Official comment Hi Robert, However, the fields from the narrowly scoped FER appear as "Hidden Fields" when searching the first, more broadly-defined scope. Of course, these fields have "Null Value" all over as ...
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Raghu Murthy created an article,
Collectors reporting "Registration failed: No Sumo credentials or access key provided"
Problem: We have many collectors reporting: ERROR com.sumologic.scala.collector.Collector - * ERROR: Registration failed: No Sumo credentials or access key provided How do we get these collectors w...
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Raghu Murthy created an article,
We are not seeing Kubernetes logs in Sumo Logic under the expected sourceCategory
Problem: We are using a setup which ingests the data from the Kubernetes cluster into Sumo Logic.(https://github.com/SumoLogic/fluentd-kubernetes-sumologic) We are not seeing any Kubernetes logs...
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Raghu Murthy created an article,
Data sent to HTTP Source endpoint not showing in the search UI
If attempting to search for data that is being sent to an HTTP Source you are not seeing data with your queries you will want to follow these troubleshooting steps. Verify your user account may...
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Raghu Murthy created an article,
When parseDate operator processes a null value it generates a "Oops! Looks like we encountered a problem. Try running your query again"
Problem: I am running this query and I am trying to parse timestamps like "2019-01-21T21:49:48Z" and _sourceCategory=abcd/prod/* | json auto | parseDate(%"my.date_time", "yyyy-MM-dd'T'HH:mm:ss'Z'")...