Raghu Murthy
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Activity overview
Latest activity by Raghu Murthy-
Raghu Murthy commented,
Official comment Hi, Apologize for the long-delayed response. We have operators like transactionize that can handle record groupings. Typically, you would need a field like say a transaction id or a session id or...
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Raghu Murthy commented,
Official comment Hi Scott, Sorry for the delayed response. I think you have it figured that it relates to the question mark. I would try to escape the question mark with a backslash to see if it helps. I believe ...
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Raghu Murthy created an article,
Okta log collection with SumoJanus scripts shows duplicate event ingestion missing the latest events
Problem: Starting April 18, 2020, we received customer reports indicating an issue with their Okta log collection. The Okta log collection had been working fine for months, if not years. The collec...
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Raghu Murthy created an article,
Collector API requests fails with HTTP 401 "Credential could not be verified."
Problem: While issuing a collector API request, the following error is returned. Error: {"status" : 401,"id" : "SZAYP-CHLBB-6SL1Z","code" : "unauthorized","message" : "Credential could not be verif...
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Raghu Murthy created an article,
Kubernetes Helm install fails with Error: namespaces "sumologic" is forbidden: User "system:serviceaccount:kube-system:default" cannot get resource "namespaces" in API group "" in the namespace "sumologic"
Problem: If I try this command per the kubernetes doc helm install sumologic/sumologic --name collection --namespace sumologic --set sumologic.endpoint=https://api.us2.sumologic.com/api/v1/ --set s...
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Raghu Murthy created an article,
Creating or updating an S3 source results in "Your AWS Credentials do not have read permissions for the specified path expression."
Problem: When creating or updating an S3 source under a Hosted collector in the Sumo Logic Collection tab, the following error is seen "Unable to update Source. Your AWS Credentials do not have rea...
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Raghu Murthy created an article,
Collector install fails with missing credentials when using install commands in a PowerShell script on Windows
Problem: I am writing a script for PowerShell but I am running into an error when trying to install the collector from the CLI. I am issuing this command: C:\Deployment\Installers\SumoCollector.ex...
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Raghu Murthy created an article,
Metrics query times out with error suggesting "Please consider making the query more selective"
Problem: When running a metrics query like "_sourceCategory="prod/metrics" over a 5 day time range, we are seeing this error message: The metrics query timed out. Please consider making the query m...
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Raghu Murthy commented,
Official comment Devon, Thanks for bringing this to our attention this issue with the "json auto" operator where it overrides a FER extracted field value with a null value for a field that does not exist in the r...
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Raghu Murthy created an article,
"Error 401 Failed to authenticate." when attempting to send data to an HTTP source endpoint
Problem: Our HTTP collectors are returning the following 401 error response. When will our service resume as expected? Error 401 Failed to authenticate. Cause: There are two primary causes of a 401...